Privacy Policy

Last Updated: June 23, 2025

1. Introduction

Welcome to Singularia Consulting. Your privacy is a top priority for us. This Privacy Policy outlines our commitment to protecting your personal data. It details how we collect, use, store, share, and protect your information when you interact with our website, services, and communications.

We are dedicated to processing your data transparently, securely, and in full compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws. By using our website, you acknowledge that you have read and understood the terms of this policy.

2. Who We Are (The Data Controller)

The entity responsible for processing your personal data (the "Data Controller") is:

Company Name: Singularia Consulting

Legal Address: Calle de Julian Besteiro, 28020, Madrid, Spain

Contact Email for Privacy Matters: info@singulariaconsulting.com

For any questions regarding this policy or to exercise your data protection rights, please contact us at the email address above.

3. What Personal Data We Collect and Why

We collect personal data only for specified, explicit, and legitimate purposes. The type of data we collect depends on how you interact with us.

3.1 Data You Provide Voluntarily

Contact Forms & Email Inquiries:

When you contact us via our website forms or by email, we collect your name, email address, phone number (if provided), and the content of your message.

Purpose: To respond to your inquiries, provide you with requested information, and establish a professional relationship.

Legal Basis (GDPR): Legitimate Interest (Article 6(1)(f)) to respond to your direct requests.

Newsletter & Marketing Subscriptions:

If you subscribe to our newsletter or other marketing communications, we collect your email address and sometimes your name.

Purpose: To send you updates, industry insights, and information about our services.

Legal Basis (GDPR): Consent (Article 6(1)(a)). You provide explicit consent by opting in, and you can withdraw this consent at any time by clicking the "unsubscribe" link in any email.

3.2 Data We Collect Automatically

Website Analytics:

Like most websites, we may collect technical information automatically, such as your IP address, browser type, operating system, referring URLs, and pages visited. This data is often anonymized or pseudonymized.

Purpose: To analyze website performance, improve user experience, and ensure the security of our systems.

Legal Basis (GDPR): Legitimate Interest (Article 6(1)(f)) to maintain and improve our website, or Consent (Article 6(1)(a)) for non-essential cookies. For more details, please see our Cookie Policy.

4. How We Share Your Data

We do not sell your personal data. We only share it with trusted third parties when necessary to provide our services or comply with legal obligations.

Service Providers:

We engage third-party companies to perform functions on our behalf, such as website hosting, email delivery, and analytics services. These providers are contractually bound to protect your data and may only use it to perform the services we have requested.

Legal Compliance:

We may disclose your personal data if required by law, court order, or a binding request from a governmental authority. We may also disclose it to protect our legal rights, enforce our policies, or respond to an emergency where the safety of any person is at risk.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected. This includes satisfying any legal, accounting, or reporting requirements.

  • Data from inquiries will be kept for the duration of our business relationship and for a reasonable period thereafter.
  • Data collected via consent (e.g., for newsletters) will be retained until you withdraw your consent.
  • Data may be retained for longer periods if required by law (e.g., tax and accounting laws).

6. Your Data Protection Rights

Under the GDPR, you have the following rights concerning your personal data:

  • Right of Access: You can request a copy of the personal data we hold about you.
  • Right to Rectification: You can ask us to correct any inaccurate or incomplete data.
  • Right to Erasure (The "Right to be Forgotten"): You can request that we delete your personal data where there is no compelling reason for us to continue processing it.
  • Right to Restrict Processing: You can ask us to suspend the processing of your data in certain circumstances.
  • Right to Data Portability: You can request that we transfer your data to you or another service provider in a structured, commonly used, and machine-readable format.
  • Right to Object: You can object to our processing of your data where we are relying on a legitimate interest as our legal basis.

To exercise any of these rights, please contact us at info@singulariaconsulting.com. We will respond to your request within one month.

7. Data Security

We have implemented appropriate technical and organizational security measures to prevent your personal data from being accidentally lost, used, accessed in an unauthorized way, altered, or disclosed. However, please note that no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.

8. Third-Party Links

Our website may contain links to other websites not operated by us. If you click on a third-party link, you will be directed to that third party's site. We have no control over and assume no responsibility for the content or privacy practices of any third-party sites or services. We strongly advise you to review the Privacy Policy of every site you visit.

9. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children. If we become aware that we have inadvertently collected data from a child, we will take immediate steps to delete it.

10. Updates to This Policy & Complaints

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The "Last Updated" date at the top of this policy will indicate the latest revision.

If you have any concerns about our use of your information, you have the right to lodge a complaint with a data protection supervisory authority. As we are based in Madrid, this would be the Agencia Española de Protección de Datos (AEPD). However, we would appreciate the chance to address your concerns first, so please contact us directly.